** Registration is NOW OPEN **

VICTIM SERVICES ALBERTA

Pre-Conference Workshop

  

THURSDAY, April 2, 2020               Location: Max Bell Auditorium 


12:00 - 1:00 PM                                    PRE-CONFERENCE REGISTRATION [MB Foyer] 

 

1:00 - 3:00 PM                                     SESSION


3:00 - 3:30 PM                                     BREAK / REFRESHMENT


3:30 - 5:00 PM                                    SESSION

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COACHING & MENTORING – Bringing Compassion, Wit and Intellect to Get the Job Done

Wouldn’t it be great if we could wave a magic wand and get others to do exactly what we want them to do? AND have them do it happily without complaint? Since that wand hasn’t been invented yet, we need to rely on our wit and intellect to get the job done. 


Come and learn how to become an effective, compassionate coach and mentor in this dynamic session by former Police Officer, Debra deWaal. Debra has been a certified professional performance coach for 15 years and mentored over 50 employees over 21 years. 


Hear about the successes and failures that lead to a solid methodology for coaching success. 


What you will learn:

  • How to set and maintain boundaries
  • Outlining expectations
  • How to measure success
  • Determining if you are the right fit
  • Praise vs. punishment
  • How to motivate people
  • Working with unique personalities
  • The lost art of listening
  • When to be blunt
  • Coaching vs. counselling